Effective Date: 01/11/2025

Introduction

Aurea Femina, operated by Loyzo Retail India Private Limited (“we”, “our”, “us”), respects your privacy and is committed to protecting the personal information that you share with us through our website, aureafamina.com. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you browse, shop, or interact with our platform. By continuing to use our website, you acknowledge and agree to the practices described in this policy.

Information We Collect

We collect personal information when you voluntarily provide it to us, such as your name, email address, phone number, billing and shipping details, and any information submitted through forms, surveys, or customer interactions. Additionally, we automatically collect certain technical data including your IP address, browser type, device details, pages visited, and browsing patterns. Temporary session cookies may also be used to customize your website experience and display features such as local currency.

How We Use Your Information

The information we gather enables us to offer a seamless shopping experience and improve our services. We use your data to process and deliver orders, maintain internal records, enhance product offerings, personalize website content, and communicate with you regarding orders, updates, customer service, or promotional messages (only if you have opted in). We may also use the information for market research, analytics, performance improvement, and understanding customer preferences.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to deliver a more personalized and efficient browsing experience. These cookies help us recognize returning visitors, analyze site performance, tailor product recommendations, and improve overall functionality. You may disable cookies through your browser settings, but this may affect certain features and limit your website experience.

Third-Party Services

We engage trusted third-party service providers to support essential functions such as payment processing, analytics, logistics, and marketing operations. These service partners may access specific information only to perform services on our behalf. We do not sell, trade, or rent your personal information to any third parties. External websites linked from our platform operate under their own privacy policies, so we encourage reviewing them separately before sharing any information.

Data Security

We take data security seriously and employ a combination of administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Although we follow high security standards, no online system can guarantee complete protection due to the inherent nature of internet-based communication.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete data, withdraw consent for marketing communications, or request the deletion of your information where legally applicable. You can exercise these rights by contacting us at support@loyzo.in.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, and operational requirements. Once the information is no longer required, we securely remove or anonymize it.

Changes to This Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. Your continued use of the website after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, you may contact us at:

Loyzo Retail India Private Limited
Aurea Femina – Customer Support
88/3, 1st Floor, Hosur Main Road
Opp. Metro Pillar No.329,
Near Ola Showroom Singasandra,
Bangalore – 560068, Karnataka, India
Email: support@loyzo.in