Terms & Conditions

Thank you for choosing Aurea Femina. We request that you read these Terms and Conditions carefully. By accessing or using www.aureafemina.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms, regardless of how you arrived at our website. If you purchase any product from our platform, it is understood that you accept all policies listed on this website.

Acceptance of Terms

Your continued use of the website signifies your acceptance of the Terms of Use. www.aureafemina.com (“Website”) is operated by Loyzo Retail India Private Limited, an Indian company incorporated under the laws of India. The website serves as an online shopping destination offering women’s wear and accessories exclusively within India.

By using our website, you agree to comply with all the terms, conditions, notices, and policies listed here or updated from time to time. We reserve the right to deny registration or access to any user without prior notice.

User Account, Password & Security

Upon completing the registration process, you will receive a unique account ID and password. You are solely responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

You agree to:
(a) Notify us immediately of any unauthorized use of your account or security breach.
(b) Log out from your account after every session.

Aurea Femina will not be liable for any loss or damage resulting from your failure to protect your account credentials. You may be held responsible for losses incurred by the website or other users due to the misuse of your account resulting from your negligence.

Services Provided

The website offers a variety of online services, including the ability to browse and purchase products from a curated selection of women’s apparel and related items. All purchases made on the website are governed by our policies, including but not limited to our Return & Exchange Policy, Shipping Policy, and other product-specific guidelines.

Products may be purchased using the payment methods provided on the website. Additional conditions or terms may apply to certain products, which will be displayed on their respective product pages.

Privacy Policy

By using our website, you confirm that you have read and accepted our Privacy Policy, which explains how your information is collected, stored, and used. If you do not agree with the terms of the Privacy Policy, kindly refrain from using the website.

User Conduct & Rules

By accessing or using the website, you agree to use it responsibly and ethically. You shall not upload, post, or share content that is unlawful, offensive, misleading, or harmful.

You agree not to:

(A) Defame, abuse, harass, or violate the rights of other users

(B) Upload or distribute content that is obscene, defamatory, violent, or inappropriate

(C) Upload files or materials protected by intellectual property rights without proper permission

(D) Spread viruses, harmful software, corrupted files, or any content that disrupts website functionality

(E) Participate in unauthorized promotions, pyramid schemes, or fraudulent activities

(F) Delete legal notices, ownership information, or copyright markings

(G) Violate any applicable Indian laws or misuse the website in any manner

Any misuse or violation of these rules may result in restriction or termination of your access to the website.

Disclaimer of Warranties & Liability

To the fullest extent permitted by Indian law, you acknowledge and agree that:

(A) While we make efforts to ensure accurate product information, we do not guarantee completeness, reliability, or error-free data on the website.

(B) We are not responsible for any direct, indirect, incidental, punitive, or consequential damages arising from the use or inability to use our services.

(C) We are not liable for delays, technical failures, maintenance downtime, or issues beyond our control that affect access to the website.

(D) Any material or data downloaded from the website is done at the user’s discretion. We are not liable for any damage or loss of data caused by downloads or interactions with the website.

Shipping Policy

Once the ordered product has been delivered, responsibility for the item transfers to the customer. Loss or damage after delivery is not the company’s responsibility.

Termination

These Terms remain effective until terminated by the website. Aurea Femina reserves the right to suspend or terminate your access if you violate any term, policy, or guideline listed on the website.

If your access is terminated, we may delete your account information or related data. You are responsible for any payments due for orders placed before termination. No compensation shall be provided for terminated accounts.

Governing Law

These Terms & Conditions and all transactions conducted through the website are governed by the laws of India. Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka.

By using the website, you consent to this jurisdiction.

Report Abuse

If you come across any content or activity that violates these Terms, please contact our customer support team immediately for review and necessary action.

Communications

By using our website, you agree to receive communications including emails, SMS updates, and notifications related to your orders and our services.

You may unsubscribe from promotional newsletters at any time by clicking the “unsubscribe” link included in the email.

Feedback & Information

Any feedback shared by you on our website will be considered non-confidential. By submitting feedback, you confirm that:

(A) It does not contain proprietary or confidential information

(B) We may freely use, display, or publish your feedback without obligation

(C) You are not entitled to compensation for the use of your feedback